Subscribe to the BNR Newsletter for the latest updates on content and products. Keep up with our sophisticated urban lifestyle topics and how to articles on music production techniques. Big Noise Radio >> "Hip Hop Universal United".
Return Policy: You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please place a note in the package with name and contact info stating RMA and ship to the address below.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Feel free to contact us with any concerns.
Shipping: We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. By default our items are shipped via United States Postal Service (USPS): Priority, Parcel, First Class and International Express. We use USPS tracking numbers to monitor your shipment/s. We can also provide USPS shipping insurance. Upon customer request we can ship via UPS, FedEx or Freight.
Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. All product weights are stated in ounces (i.e. 32 ounces = 2lbs). To reflect the policies of the shipping companies we use, weights may be rounded up to the next full ounce.
Insurance: Big Noise MPC provides shipping insurance for any items valued over 250 dollars US. Insurance can be placed on any item via customer request. The cost of the insurance will be reflected in your shipping charges.
Big Noise MPC
39270 Paseo Padre Pkwy #204
Fremont, CA 94538 USA